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Case Study | SRMS

Pension Transitional Arrangement Directorate(PTAD)

"I AM ALIVE" for Pensioners

PTAD

SERVICES

  • Software Development
  • Integration

About the client

Pension Transitional Arrangement Directorate (PTAD) is responsible for the pension administration of the Defined Benefit Scheme (DBS). PTAD was established to address the numerous pensioners’ complaints that border on issues such as non-payment of monthly pension, short payment of pension and gratuity, removal of name on pension payment voucher, non-payment of harmonized pension arrears, irregular payment of federal pensions and nonreceipt of pension after retirement, etc. Empowered by Section 30, Sub Section (2a) of the Amended Pension Reform Act, 2004, and it will take over the management of three of the offices presently running the old pension scheme. These are the Civil Service Pension Department, the Police Pension Office and the Customs, Immigration and Prisons Pension Office (CIPPO).

Challenge

Pension payments are necessary for the well-being of retirees and the aged, but sadly, state and private pension administrators also provide payments to the deceased.

Some Pension Administrators have reverted to the old method of identifying pensioners, which is stressful for the elderly, inefficient, and time-consuming.

Our Solution: What we did

We built a product that;

Checks and confirms whether a pensioner is still alive through facial biometrics and fingerprint verification.

Is available on both mobile and web platforms

Has a database of all verification categories

Integrated the Pension Transitional Arrangement Directorate (PTAD) database

Generated administrative reports on all levels

Our Impact

Efficient and fast confirmation of alive pensioners;

Appropriate allocation of funds to pensioners;

Increased level of Data accuracy, integrity, accessibility and verification.

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