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Case Study | SRMS

Radix Pension Managers LTD

Digital document management for higher processing speed.

Radix Pension LTD

SERVICES

  • Document Data Capturing
  • Digital Archiving
  • Integration

About the client

Radix Pension Managers is a licensed Pension Fund Administrator (“PFA”) by the National Pension Commission (“PenCom”). Whose main objective is to deliver an exceptional world-class pension management product and customized services, driven by advanced information technology to reach all our contributors wherever they may be.

Challenge

With agents sending in KYC documents to the central office, a backlog of Forms to be processed was created due to manual data entry procedure by document handlers in central office.

Given the amount of unprocessed documents they had, our task was to automate the process of data extraction from forms and automate the archiving process of processed forms.

Our Solution: What we did

Document data extraction solution known as ABBYY used to automate the extraction of data from scanned KYC forms, & saved data to database.

One of our partner products, an electronic Document Management Solution (Laserfiche) was used to save scanned forms from ABBYY.

A third-party software was used to generate unique pension numbers & each number was assigned to a customer in the Database.

Laserfiche used to archive customers KYC documents when it verified that the documents had been assigned pension numbers from database.

Our Impact

Reduced Processing document time and workload pressure;

Increased Productivity, Responsiveness & Performance;

Secure document and records management.

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